Bookings

Separate Guest Accounts
PMS users only Do you need a multiple guest account? You would not need to create an additional guest account if you are adding a guest to a booked room...
Fri, 22 Feb, 2019 at 11:20 AM
Express Checkin
Introduction The express check in enhancement is designed to allow your customers to provide additional information between the time of their booking’s ...
Tue, 31 Jul, 2018 at 2:12 PM
Custom Fields
Introduction Custom Fields is a new enhancement that allows operators to collect additional information from their guests. They can be collected for...
Wed, 14 Feb, 2018 at 11:17 AM
Add Extra to a Booking
PMS users only Once you have registered an extra in your iBex system you can add it to a booking and assign it to a specific room (if multiple rooms hav...
Mon, 18 Mar, 2019 at 3:06 PM
Add Another Guest to a Booking
PMS users only You can add additional guests to bookings whether the booking is confirmed, on hold, a quote or even checked in. There are several option...
Thu, 15 Feb, 2018 at 11:03 AM
Cancel a Booking
PMS users only Some important information: 1. When a booking is cancelled, all values (ie. charges) will be set to zero and any monies paid will remai...
Thu, 15 Feb, 2018 at 11:05 AM
Pin a specific Unit to a Booking (Do not move)
PMS users only It is possible to 'pin' a booking to a specific unit ensuring that the booking cannot be moved to another unit by another membe...
Mon, 9 Sep, 2019 at 2:51 PM
Manage On Request Bookings
If you have set any of your rooms to be sold as On Request basis only (whether by setting the sell method or setting an On Request Threshold or Lead Time), ...
Mon, 18 Mar, 2019 at 2:55 PM
Hold a Room / Pencil Booking
PMS users only Instead of making a confirmed reservation for someone, a client may ask you to hold the room for them. You can do this by selecting Hold ...
Fri, 22 Feb, 2019 at 12:24 PM
Create a Quote
PMS users only iBex allows users to create a quote for your customers and email it to them. This provides your customer with the details and a reference...
Fri, 16 Aug, 2019 at 7:53 PM