Payments & Invoicing

Add a Booking Payment
iBex does not take any payments from your customers but enables you to log any payments that you have taken for their booking allowing you to manage all ...
Thu, 15 Feb, 2018 at 11:34 AM
Set Payment Methods
When logging a payment in a booking, you select the payment method in which the customer paid by so that you can reconcile your payments for your accounts. ...
Fri, 8 Mar, 2019 at 3:01 PM
Split Payments
Any booking can have multiple payments by simply taking the appropriate payment from each party and adding the individual payments into the booking separate...
Thu, 15 Feb, 2018 at 11:36 AM
Add Credit Card Fee to Payment Amount
When recording a payment in iBex you can easily add a credit card fee which will update the payment amount and the booking balance automatically.  SE...
Mon, 25 Jun, 2018 at 5:13 PM
Amend/Delete Booking Payment
TIP: Anyone can amend a payment in a booking at any time, however only the Master Login can delete a payment. All payment transactions are logged in th...
Fri, 22 Feb, 2019 at 3:40 PM
Charge Cancellation Fee
When you cancel a booking, all values on the booking will change to 'zero' so any monies that have already been added to the booking will remain o...
Thu, 15 Feb, 2018 at 11:36 AM
Refund a Booking
When refunding a customer, you must add a negative payment to the booking and not amend or delete a previous payment as your reporting would not then reflec...
Fri, 15 Feb, 2019 at 10:12 AM
Create Invoice
A couple of important notes about invoicing: You can invoice separate booking items on multiple invoices. You cannot split any single booking item (...
Sun, 26 May, 2019 at 10:57 AM
Invoice Due Date
Introduction Previously the invoice due date was based on invoice terms stating how many days after invoice date the payment was due. This did not suit ...
Wed, 14 Feb, 2018 at 11:57 AM
Create Multi Booking Invoice
Some companies, agents and sales channels prefer to be invoiced at the end of the month for all bookings raised within that month rather than receiving an i...
Thu, 15 Feb, 2018 at 11:30 AM